FAQ
Got question’s? We’ve got some answers….
Shipping
Yes! We currently sell Internationally. Please check local laws before ordering to make sure our products are legal in your country (everything we sell is completely legal in the UK).
We typically drop orders off at the post office Monday to Friday. We also strive to get all orders that arrive by 1pm out the same day (please note this is not always possible). If you order by 1pm on a Friday this means your order should be with you by Tuesday the following week. Please leave an extra day or so before getting in touch regarding your order delivery time. Any delays will be a result of Royal Mail or a problem with the order address.
International orders typically take anywhere from 3 working days to 3 weeks depending on your location. Unfortunately how fast your customs agents are will dictate the shipping time.
After your order has been dispatched we will send you an email with the tracking information.
If your order has not been processed yet please contact us using the “Contact Us” page and we will do our best to change it for you. If your order has been processed i’m afraid the address can no longer be changed.
I’m afraid we do not offer this option at the moment. If we do make it possible to physically pick orders up you will see this option displayed at checkout.
MT Supplies. We keep all packaging very discreet
Packaging is kept very discreet. UK orders have no mention of contents or business name on the outside. International orders are marked as containing “microscopy sample” on the customs declaration.
Payments
Authorised and regulated by the FCA, Yotta Pay provides a faster checkout experience with the same security features as your bank. There are no card details required and no bank details retained.
Direct Bank Transfer
Pay directly into our business bank account using your order number as the reference. Full instructions are provided when the order is made and this selection is chosen.
Crypto Payment
We happily accept cryptocurrency payments through Coinbase Commerce. It’s a secure and simple way to pay with your favourite crypto coins — no need to stress about exchange rates or banks.
Yoppa pay essentially allows UK customer’s to pay using a debit/ credit. Due to restrictions imposed on business’s deemed high risk we are unable to accept credit or debit card payments via a payment processor such as Paypal. Historically it has been the same for CBD so this could change. Payments can also be made using bank transfer.
Not at this time. We cannot accept payments over the phone and do not have the resourses to be fielding calls. Please use the “Contact Us” page for questons.
Products
Spore syringes should be used as soon as possible but will typically be fine for 6 months plus if stored correctly. Spore prints will last much longer when stored correctly and should be fine for years to come. Again the sooner you use the print the better. Fresh is best! Further information on shelf life/ storage can be found on each of the product pages.
Yes to both!
If you live somewhere with extreme weather please use your judgement when placing an order.
In the UK and most of the world – Yes. Please check the laws wherever you are before ordering. In the US Cubensis spores are legal in all states barr 3, namely the States of Georgia, Idaho and California. It is your responsibilty to check the law for your country. To learn more about this subject please read “Are Magic Mushrooms Legal?“.
The most popular strain of Psilocybe Cubensis is the Golden Teacher. “Golden Teacher” and “magic mushrooms” are pretty much synonyms at this point.
Refunds
We do not accept returns. If there is a problem with your order please get in touch via the “Contact Us” page and we will take reasonable action. By reasonable we mean if it is clear there is an issue with the product we have sent out we shall replace it. If it is clear the product has been handled incorrectly or used inappropriately then unfortunately there is nothing we can do.
In the event you have ordered Internationally no refunds will be issued on packages refused by customs. Please check the legality in your country before ordering.